He said the hope was Eventbrite could identify the scammers through the bank accounts the money had been paid into. The refund will be your payment less the Eventbrite Booking Fees (about 3 for an individual and about 4 for a couple ticket). He has spoken to detectives about the identity theft, as have ticket-buyers. When you turn on automatic refunds, refund requests are automatically approved if you still have funds in your event, the order was for a single ticket, and the. "Most of the social media profiles that they've created are nearly exactly the same as mine, minus say one letter or adding another number on." "What we have found is that they have gone into extreme depths to pretty much match up as many details as they can with myself," he told ABC Radio Adelaide today. Supposedly and after I purchased my tickets the event was moved to another. He had registered a similar, but not identical, business name to the one linked to the scam, and social media accounts promoting the party appear to have copied his profiles. Eventbrite Refund for ticket I purchased. Similarly, ticketing platform Eventbrite increased its functionality to. As the organiser, you can issue refunds at any time. Of course, organisations need to always offer a refund in the first place. Setting a refund policy only means that attendees can or cant request refunds through their Eventbrite account. At this point, we've all come to the conclusion we've been scammed."Īdelaide Hills real estate agent Callum Kennedy says his identity and ABN was stolen to make the event seem legitimate. The refund policy determines when attendees can request a refund through Eventbrite. "This was hosted by Eventbrite which is supposed to be … a reputable event organising brand and app, and the event's been taken down, the Facebook page for the event taken down, the Facebook profile attached to the event - the organiser - gone," Mr Clark said.
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